Gas Safe Reg. 559059 · Walthamstow E17
Straight answers to the questions Walthamstow homeowners ask us most. Can't find what you need? Call us and talk to an engineer.
Gas Safe Reg. 559059Fully registered engineers
Getting help fast
For emergencies in Walthamstow and the surrounding E17 area we aim to be at your door within the hour of your call. Because we're local, we're usually only a few minutes away. For planned work like boiler servicing we'll book a time that suits you.
Yes. We take emergency calls 24 hours a day, 7 days a week, including weekends and bank holidays. A burst pipe or a broken boiler doesn't wait for office hours, so neither do we.
Every job is different, so we give you a clear price over the phone before we come out. No hidden charges and no surprises when we arrive.
We're based in Walthamstow and cover all of E17, including Walthamstow Village, Blackhorse Road, Wood Street, Higham Hill and Hale End, plus Leyton (E10), Leytonstone (E11), Chingford (E4), Highams Park, Woodford and Snaresbrook.
No heating or hot water, a burst or leaking pipe, no water supply, a boiler that's locked out or leaking, or any part that's failed and can't wait. If you're not sure, call us and we'll tell you.
Open windows, don't use light switches or naked flames, turn off the gas at the meter if you can, leave the property and call the National Gas Emergency number on 0800 111 999 straight away.
Boilers
Yes. Resilient Plumbing & Heating is Gas Safe registered (Reg. 559059). Every engineer who works on gas appliances in your home carries their Gas Safe ID card, and you can check our registration on the Gas Safe Register website.
Check the boiler has power, the pressure gauge reads between 1 and 1.5 bar, your thermostat and timer are on, and your gas supply is working. If it still won't fire up or shows a fault code, call us and a Gas Safe engineer will diagnose it.
Usually a small leak in the system, a faulty pressure relief valve or an issue with the expansion vessel. Topping it up only hides the problem, so it's worth getting it checked before it causes more damage.
Often it is. If your boiler is very old, inefficient or keeps breaking down, we'll tell you honestly and can give you a free quote for a replacement.
We install Worcester Bosch, Vaillant, Baxi and Ideal boilers. Rather than pushing one brand, we look at your home, your hot water use and your budget, then recommend the right boiler for your property. Depending on the model, new boilers come with a manufacturer warranty of 10 to 15 years.
Yes. We'll visit your home, check your current system and give you a free, no-obligation quote for your new boiler.
A like-for-like swap usually takes a day. Moving the boiler or converting your system can take two to three days. We'll confirm exactly how long at your free survey.
Once a year. Most manufacturers require an annual service by a Gas Safe engineer to keep the warranty valid, and it's the best way to avoid breakdowns in winter.
Yes. Manufacturers only keep a boiler warranty valid if a Gas Safe engineer services it every year. If we fitted your boiler, we'll get in touch each time a service is due, so the warranty doesn't lapse by accident.
Yes. We carry out annual landlord gas safety checks and issue the CP12 certificate for rental properties across Walthamstow and East London.
Taps, sinks & leaks
Yes. No job is too small. We fix dripping and leaking taps, replace taps, clear blocked sinks and repair leaks under the sink, usually in a single visit.
Turn off your water at the stopcock, which is usually under the kitchen sink or where the water main comes into your home. Switch off the electricity if water is near sockets or lights, then call us.
Yes. Call us and we'll help you find it over the phone. If it's stuck or broken, we'll isolate the water when we arrive and can replace it.
Turn off the isolation valve under the sink if you can, put a bowl under the drip and call us. We'll find the leak and fix it.
Yes. Damp patches, stains and a water meter that keeps running are signs of a hidden leak. We trace it and repair it.
Booking
No, and we don't try to be. Our price covers doing the job properly: finding the real cause, fitting good parts and leaving your home tidy. A cheap fix that fails often costs more once you pay for a second callout. You'll get a clear price before we start, so there are no surprises.
No. We don't sell monthly plans or home care packages. You pay for the work you need, when you need it, and we check you're happy with it before we leave.
No. We put down dust sheets, protect your floors and furniture, and clean up as we go. We aim to leave the room tidier than we found it.
You can pay by card on the day when the job is finished, or by bank transfer.
Our team has over 20 years of experience and has carried out thousands of boiler repairs, installations and emergency callouts. Whatever the problem, the chances are we've fixed it many times before.
Yes. We carry £10m public liability insurance, so your home and belongings are covered while we work.
Call us on 078 4934 0720 or send us a message through the website. For emergencies, always call so we can get someone to you straight away.
Walthamstow & E17 · 24/7
Call and speak to a local engineer. We cover Walthamstow, Leyton, Leytonstone, Chingford and nearby, 24/7.
Resilient
Plumbing & Heating
Gas Safe Reg. 559059
Fill in your details or give us a call and we'll get back to you to arrange a visit.
Call 078 4934 072024/7 emergency callouts across Walthamstow & East London
Boiler down or a leak that won't stop? Resilient Plumbing & Heating aims to be at your door within the hour anywhere in Walthamstow and E17. Get in touch now before it gets worse.